Medical Office Assistant Diploma


9 locations available

Program Description

Because success in today’s healthcare world depends on having well-trained employees who can multi-task to meet a variety of challenges, the triOS Medical Office Assistant program has been designed to provide students with all of the administrative and clinical knowledge and skills required for employment as a Medical Office Assistant.

During the program students learn to understand and use medical language; perform Doctors’ general office procedures, type medical records, reports, case histories, correspondence and machine dictation; schedule and confirm medical appointments; receive and communicate messages for doctors and patients; interview patients to complete forms, documents and case histories; initiate and maintain confidential medical files and records; prepare financial statements and handle billing procedures including medical billing, insurance, and other claim forms; promote safety and work in a safe manner; order supplies and maintain inventory; plan and initiate procedural set ups including those required for patient preparation and maintenance for supplies and equipment; perform simple diagnostic procedures such as vital signs; and collect patient specimens as required.

A Strong focus is given to communication skills, Microsoft Office Applications, Accounting applications, the ability to multitask and prioritize, organizational and detail skills, professional telephone manner, confidentiality, interpersonal skills and being a team player. Students receive:

  • 1 month internship!
  • Anatomy lab tour to the University of Guelph.
  • CPR/First Aid Training.
  • Medical Office Practical Lab (Exclusive to triOS students).
  • Training on electronic healthcare records.
  • Free Microsoft Office Professional Plus, DreamSpark Standard and Office 8.


Medical Office Assistants work in doctors’ offices, hospitals, medical clinics, pharmaceutical companies, government health agencies and a variety of other medical office settings. They are integral members of the healthcare delivery team and perform many administrative and some basic clinical procedures. Typical Job Titles include Medical Office Assistant, Medical Secretary, Medical Billing Clerk, Medical Billing Secretary, Medical Office Administrator, Medical Receptionist, Clinical Assistant, Ward Secretary and Booking Clerk. Note: Some career and education options may require advanced degrees, further training or experience.


  • Grand River Hospital.
  • Hamilton Community XRay & Diagnostic.
  • Toronto General Hospital.
  • Stratford General Hospital.
  • Region of Waterloo.
  • Living Arts Medical Centre.
  • Hamilton General Hospital.
  • Canadian Red Cross.
  • And many more.


High School Graduation Diploma or Mature Student Status (18 years of age and academic achievement assessment passed). Passing score on the triOS entrance assessment. Demonstrated fluency in English (oral and written). Admissions Interview to determine suitability for a career as a Medical Office Assistant.

Last updated Dec 2017

About the School

triOS College has helped over 20,000 students become successful, job-ready graduates for over 20 years. triOS is registered as a private career college under the Private Career

triOS College has helped over 20,000 students become successful, job-ready graduates for over 20 years. triOS is registered as a private career college under the Private Career Read less
Mississauga , Windsor , Toronto , Scarborough , Oshawa , London , Kitchener , Hamilton , Brampton + 8 More Less