Certificate in Medical Office Management

Medical Office Management

Students will gain knowledge in all areas necessary for medical office management, including terminology, records management, ethical issues, and more.

Students enrolled in this course will gain knowledge of Medical Terminology and understand the language of medicine as it relates to the primary body systems. Principles and procedures used in Records Management including paper and EMR (Electronic Medical Record) and EHR (Electronic Health Record) will be discussed in addition to hands-on applications. Legal and Ethical issues in healthcare will be covered including HIPAA Compliance and Privacy Rules, Fraud and Abuse. Concepts relating to effective communications will be included as well as how to screen and transfer incoming calls and handling complaint calls.

With the increasing use of technology in healthcare, the functions of Practice Management Programs, EMR/EHR, eScribing, etc. will be covered. Students will learn to navigate various software programs while gaining experience with practice modules. Instruction includes insurance coverage types (government programs including Medicare, Medicaid, HMO, PPO, Workers’ Compensation and private payers), insurance vocabulary, claim processing and the revenue cycle. Physician documentation guidelines and medical record content will be discussed and the correlation to the procedure (CPT/HCPCS) and diagnostic (ICD-9-CM) code selection required for reimbursement.

CERTIFICATE OF COMPLETION

American Heritage College awards a certificate of completion to students who successfully complete all the required courses for the program.

PROGRAM PREREQUISITES

Enrollment requires employment-level competency in reading, writing and oral communications in English. It is also recommended that students possess keyboarding skills and basic computer skills.

COURSE OBJECTIVES​

After successfully completing this course the student will be able to perform the following:

• Demonstrate effective business communication skills.
• Prepare and use financial information.
• Manage business information using the appropriate software.
• Perform records management activities.
• Perform accounting activities.
• Demonstrate employability and workplace skills.
• Perform information processing activities.
• Develop leadership skills.
• Develop strategic organizational skills.
• Perform office management activities.
• Demonstrate proficiency in coding and billing
• Demonstrate proficiency in medical terminology.