Telfer School of Management

Introduction

The world is changing. And so is the world of business. At the Telfer School of Management at the University of Ottawa we’ve understood that what matters goes beyond what you can count. We strive to maintain a network of high-quality connections - and what matters to us is to put you at the centre of everything.

Whatever it is that matters to you, we provide you with all the means to make an impact.

We share with you the close connections we’ve forged with our alumni and the business community so that you can learn alongside leaders, executives and entrepreneurs who are as brilliant as they are inspiring.

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We share with you the expertise of our researchers, their extensive networks, and their partnerships with organizations in local, national, and international business communities.

Our programs are designed to shape influential leaders, responsible managers and innovative researchers who have a positive impact on the lives of people, organizations and communities. Whatever your goals, we are always close by to help you reach them.

Our professors are internationally recognized for their cutting-edge research, their out of the box thinking, and their leadership of key research networks. They take on the most important issues faced by today’s business leaders, anticipating and devising solutions to tomorrow’s challenges, in all fields of management, including our three strategic areas: business analytics and performance, health systems management, and innovation and entrepreneurship.

Located in the heart of Ottawa, our school is the proud academic home of some 4,300 students, 88 full-time faculty members, and over 25,000 alumni. Our accreditations from the three most demanding international organizations (AACSB, AMBA & EQUIS) underline our recognition as one of the world’s top business schools.

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Strategic Areas of Expertise

The Telfer School of Management defines a Strategic Area of Expertise (SAE) as a distinctive, relevant and sustainable platform for achieving national and international reputation in research, teaching and outreach.

The objective is to create “full spectrum” SAEs that range from basic and applied research, pedagogy to program delivery and outreach.

The Telfer School has identified the following as its three Strategic Areas of Expertise:

Accreditations and Rankings

The Telfer School of Management is one of only 2 business schools in Canada and one of less than 70 business schools in the world to have achieved the triple crown of accreditations.

International business school accreditations ensure that students are receiving a top quality education. An accredited institution attracts not only higher quality students but it also provides great research opportunities, and allows for global recognition.

This school offers programs in:
  • English

View PhDs » View Master »

Programs

This school also offers:

Master

Master of Science in Health Systems

Campus Full time 18 months September 2017 Canada Ottawa

Health systems are dynamic systems that are constantly expected to provide more services with the same or fewer resources. Ensuring we can meet the healthcare needs of all citizens requires talented researchers who undertake original studies to bring about transformative changes. [+]

Making a difference Health systems are dynamic systems that are constantly expected to provide more services with the same or fewer resources. Ensuring we can meet the healthcare needs of all citizens requires talented researchers who undertake original studies to bring about transformative changes. These people not only expand our understanding and knowledge of health systems, but also use their findings to develop solutions that make a fundamental difference in the way healthcare services are delivered. At the Telfer School of Management, we fully understand the dramatic influence these researchers and their work has on the lives of patients, the work of healthcare providers and the direction of healthcare. We also recognize the urgent need for more qualified health-systems researchers. That is why we created our Master of Science in Health Systems. Prepare to excel in a challenging field The only one of its kind in Canada, our program equips students to embark on rewarding careers in top research-intensive institutions or in the research arms of the organizations that make up modern healthcare. We put you on a path to become a productive health-systems researcher: by ensuring you possess the latest knowledge, gain essential research skills and have access to hands-on research training by creating a learning environment that enables you to interact closely with leading health-systems researchers by making it possible for you to customize your study and concentrate on the areas of health-systems research that interest you most Embrace the multi-disciplinary nature of health-systems research The Telfer Master of Science in Health Systems also draws on leading research faculty from the Telfer School, from across the University of Ottawa, and from local healthcare institutions. These experts make sure our students are exposed to a wide range of research methodologies and perspectives. Equipped with this intellectual range and depth, students can examine healthcare challenges from a variety of viewpoints, gain a true sense of these challenges, conduct informed research and uncover findings that can be used by healthcare managers to solve pressing problems. What We Offer You Rigor and choice. The Telfer Master of Science in Health Systems equips you with the knowledge and skills to conduct interdisciplinary health-systems research. At the same time, our program enables you to customize your research so that it meets your needs and focuses on your interests. Get grounded in the fundamentals of health-systems research Most students complete our program in 18 months. During that time, you’ll take core courses that arm you with the fundamental knowledge you need to identify relevant research methodologies, design your thesis research project and then conduct your thesis research in a rigorous, structured manner. In fact, you’ll meet most of your program requirements by conducting research for your thesis—a document that showcases your research interests and skills that’s not only considered by the Telfer School, but also presented at a seminar open to the public. Tap into the latest knowledge As part of this core program component, you will participate in the Health Systems Research Seminar Series—a set of interactive seminars that features lectures from top health-systems researchers from across Canada and around the world. These unique events enable you to expand your knowledge, learn about the latest advances in the field and discover research opportunities outside of the program. Conduct research in critical aspects of health systems Students are expected to customize their studies by concentrating on one of three areas: Management: develop organizational, financial and operational approaches to improve the quality and efficiency of health services Informatics: safeguard and leverage health information to improve the quality of patient care, and use the latest developments in information technology to provide enhanced point-of-care support to healthcare providers Empirical studies: use data and best evidence to evaluate new methods to improve the delivery of health services Elective courses make it possible for you to gain specialized knowledge that is directly relevant to your thesis research. Our program offers dozens of these courses through the University of Ottawa and Carleton University, and groups them according to seven themes: Quality of care Healthcare organizations Health services and policy Health informatics and technology Public health and health promotion Clinical decision-making and support Health systems analysis and optimization Gain hands-on experience while you work on your thesis You must submit a clearly defined research proposal to the Thesis Committee before the end of your second semester. Once your proposal is approved, you begin work on your thesis under the supervision of faculty supervisors who are experts in your field of study. At the same time, you are eligible to begin your Health Systems Research Internship at one of our partner organizations. A distinctive feature of our program, the Health Systems Research Internship enables you not only to conduct thesis research in an actual healthcare setting, but also participate in research projects undertaken by leading researchers working in your host organization. Rigorous training and attractive options. Get the best of both worlds. Choose the Telfer Master of Science in Health Systems. Follow a Logical Sequence Most students complete the Telfer Master of Science in Health Systems in 18 months: You dedicate your first two semesters to completing core and elective courses, and working on your thesis proposal. You must present your thesis proposal to the Thesis Committee for approval by the end of your second semester. Your Health Systems Research Internship occurs any time after your thesis proposal is approved. You will be expected to continue research on your thesis during the Internship and defend your final thesis thereafter. Experience A Valuable Research Internship Only strong research teams can produce truly original research findings. To develop evidence-based solutions that have the power to revolutionize healthcare, health-systems researchers work closely with managers, professionals and providers throughout the healthcare system, as well as with patients—the people who are the very focus of health systems and health-systems research. Gain hands-on research training That’s where the Health Systems Research Internship comes in. A distinctive feature of the Telfer School’s Master of Science in Health Systems, the internship places you for one semester in a top research-intensive institution, enabling you to learn from leading Canadian researchers how health-systems research is conducted and how groundbreaking research results are translated into practice. Here are some examples of participating healthcare institutions where our students have completed their internships: The Hospital for Sick Children The Ottawa Hospital Research Institute British Columbia Women's Hospital and Health Centre, Maternity Care Research Group Health Canada, First Nations and Inuit Health Branch, Office of Community Medicine The Ottawa Heart Institute Canadian International Development Agency Your supervisor will help you find the best internship placement to help you gain the skills and knowledge required to become an accomplished health-systems researcher. Connect with research leaders Your internship will make it possible for you to participate in research projects, ideally positioning you to hone your research skills and deepen your knowledge of health systems. Your internship is also a perfect opportunity for you to further your thesis research and take advantage of the expertise of leading health-systems researchers. Gain hands-on research training. Connect with research leaders. Choose the Telfer Master of Science in Health Systems degree. Admission Criteria Four-year bachelor’s (honours) degree in management (B.Com), health sciences, life sciences, medicine, nursing, computer science, economics, social sciences, engineering, mathematics or a related field, or its equivalent; Minimum B+ (75%) cumulative grade point average (CGPA); 6 credits of analysis courses at bachelor's level in quantitative and qualitative research methods, micro and macro economics, calculus, probability and statistics, linear algebra, and information technology; Note: students lacking background in quantitative analysis may be asked to complete prerequisite course as a condition of admission. Achieve a competitive score in the Graduate Management Admission Test (GMAT). The GRE test also accepted; English proficiency; An interview with admission committee may be required. Application Deadline: International: January 15 Canada and U.S.A.: March 1 Admission Tests GMAT & GRE The MSc in Health Systems offered in English requires one of the two following Admission Tests: Graduate Management Admission Test (GMAT): a minimum overall score of the 50th percentile and at least the 45th percentile on each of the three individual components. The average score was 680 in 2010. Graduate Record Examinations ® (GRE®): students should aim for at least the 50th percentile on each of the individual components. N.B. GRE Subject Tests will not be accepted. Language Requirements Candidates applying to the English MSc must submit ONE of the following to the Faculty of Graduate and Postdoctoral Studies to confirm their English proficiency (the test scores cannot be more than two years old as of September 1 of the year of potential entry into the program): Proof of completion within the last five years, of a previous degree program in an English language university. Proof of recent prolonged residence and exercise of a profession in an English speaking country (normally at least four years over the last six years) A score of at least 100 (Internet-based) or 250 (computer-based) on the Test of English as a Foreign Language (TOEFL) A score of at least 7 in at least three of the four Academic International English Language Testing System (IELTS) tests (Reading, Listening, Writing, Speaking) and at least 6 in the fourth. The General Training IELTS test is not accepted. A score of at least 14 on the CANTEST , administered by the University of Ottawa, with no individual test score below 4.0, along with a score of 4.5 on the oral component of the test. A score of at least 68 on the Pearson Test of English (Academic) (PTE Academic) With respect to test scores, they cannot be more than two years old as of September 1 of the year of potential entry into the MSc. [-]

MHA - Master of Health Administration

Campus Full time Part time 16 - 28 months September 2017 Canada Ottawa + 1 more

For you, a job in healthcare management is much more than just one career option among many. You have a passion for health. You possess a deep and earnest desire to commit your entire professional life to: Improving cost-effective health services; Expanding patients’ access to essential care and state-of-the-art treatments; Promoting disease prevention and healthy behaviours;Ensuring healthcare personnel, systems and facilities increasingly enhance quality of life. [+]

Passion for Health For you, a job in healthcare management is much more than just one career option among many. You have a passion for health. You possess a deep and earnest desire to commit your entire professional life to: Improving cost-effective health services Expanding patients’ access to essential care and state-of-the-art treatments Promoting disease prevention and healthy behaviours Ensuring healthcare personnel, systems and facilities increasingly enhance quality of life Canadian healthcare leader We share your passion. For more than 45 years, the Telfer School of Management has played a vital role in Canadian healthcare by preparing talented men and women to assume leadership positions in all areas and at all levels of our country’s ever-changing, increasing complex healthcare system. What We Offer All Telfer MHA students quickly find meaningful, rewarding jobs after graduation. The reason behind their immediate career success is straightforward. The Telfer MHA: Provides our graduates with a solid grounding in key areas of business management Prepares them to tackle the challenges inherent in modern healthcare systems Enables them to apply the skills they have learned in academic training to a four-month administrative residency in one of more than 90 dynamic healthcare settings Gain knowledge of key areas of business management The Telfer MHA arms you with the knowledge and skills you need at the tactical level (setting budgets, managing teams, allocating resources) and the strategic level (setting direction, managing change, spurring innovation). All are vital aspects of work in the public and private sectors of healthcare. Learn skills to tackle the distinctive challenges of modern healthcare Healthcare is different from other industry sectors. The bottom line in this field is not based solely on profits and losses but primarily on the quality and safety of patient care and the success of health outcomes from preventative treatments to long-term care. The Telfer MHA equips you with the vital skills you need to take on the distinctive challenges of this unique field: Integrating health services Managing cost-effective delivery of quality health services Improving service accessibility and reducing wait times Mitigating the effects of professional shortages Driving innovation and change in health systems and strategies Leading teams of diverse health professionals in pursuit of your shared goal—improving the quality and safety of patient care Get on-the-job training and real-world experience The most distinctive feature of the Telfer MHA is the exclusive administrative residency. Taking place in your final academic session, your four-month residency gives you an extraordinary opportunity to put into practice your business- and health-management knowledge and skills. Flexible program delivery options, advanced qualifications, unique learning opportunities The Telfer MHA also enables you to: Choose from two flexible program delivery options tailored to fit your schedule Earn the advanced qualifications you need to carry out sophisticated research in health services and policies Experience learning opportunities that take you beyond the classroom Seize the opportunity. Start your rewarding career right away. Choose the Telfer MHA. Program Delivery Options That Fit Your Needs Not all Telfer MHA students are the same. Most want to launch their careers in healthcare. Some require a graduate degree in health management to open the door to a rewarding career shift. While others possess clinical training as health professionals and wish to accelerate their career advancement or gain additional professional knowledge and skills to apply in their current positions. Whatever your career ambition, the Telfer MHA has a program delivery option for you. Intensive option This option is perfect for students who wish to quickly transition their careers to health management. As a full-time student, you will complete the program coursework in 12 months and then begin your four-month administrative residency, enabling you to hit the ground running in a health-management position in only 16 months. You will register for a combination of day, evening and intensive courses. Be prepared to devote 15 hours per week to classroom requirements and twice that time to individual and group work and study outside the classroom. Working-professional part-time option This option is the ideal choice for experienced working professionals who wish to enhance their skills quickly and thoroughly. As a part-time student, you will complete the program coursework and your four-month full-time administrative residency in only 28 months. Some courses will be delivered according to an intensive schedule and will be delivered as a combination of classes offered during a week day (day or evening), and weekend (day or evening) over a short period (one to three weeks). This will require that you free yourself up from work to attend class (the equivalent of around 11 days (full day or half day) over the program duration). Be prepared to devote six to 12 hours per week to individual and group work and study outside the classroom. Exclusive Residency Spend four months in a dynamic healthcare setting. Work with officials to make and carry out crucial decisions. Complete valuable projects that help you advance your career goals. Experience the day-to-day life of an executive in the healthcare system. It’s all part of the Telfer MHA administrative residency—an exclusive feature of the Telfer MHA. Taking place in your final academic session, your four-month residency gives you an extraordinary opportunity to work closely with top Canadian healthcare leaders and put into practice your business- and health-management knowledge and skills. Here’s how it works: Clear guidance When you begin your studies, you will consult with select Telfer School faculty members and Executives in Residence. These highly experienced, well-connected professionals will help you clarify your career goals and residency objectives, and determine the residency placement that is best for you. A residency timeline is also available to help you anticipate key residency milestones. A wealth of choices We have partnered with more than 90 renowned healthcare organizations. These are local, provincial and national agencies that capture the vast range and variety of healthcare: research facilities; public, private and not-for-profit organizations; health ministries and regulatory and administrative offices; and large teaching hospitals, community hospitals, primary-care institutions and other community-based settings. Whatever your focus and career interest, the Telfer MHA has a partnership that will suit your needs. Support from healthcare experts When you’ve chosen your residency organization, you’ll be matched with a leading executive at this healthcare institution. Known as preceptors, these top executives not only supervise the administrative residencies of Telfer MHA students, they also serve as mentors, providing you with valuable professional and career advice during your residency and beyond. Put your education into action. Learn from leaders. Choose the Telfer MHA. Admission Criteria You must meet the following four criteria to be considered for admission to the Telfer MHA: Possess a baccalaureate degree from a Canadian school or its equivalent from a school outside Canada and achieve a minimum standing of B or 70 percent. All post-secondary studies are considered at the time of admission, with the most recent studies being considered in the first instance. A limited number of candidates may be considered for admission if they do not hold a university degree or do not meet the minimum academic requirements. These potential candidates must have significant managerial or professional training and experience (at least 10 years), and demonstrate strong evidence of substantial management responsibilities and steady career progression during this time. A minimum of three years of full-time managerial or professional work experience. Part-time and summer jobs and coop placements do not count toward this number but are considered favourably during file evaluation. Achieve a competitive score in the Graduate Management Admission Test or the Graduate Record Examination. Demonstrate a high level of proficiency in English. Mandatory Admission Tests The MHA program offered in English requires a competitive score in the Graduate Management Admission Test (GMAT) or Graduate Record Examination (GRE). The GMAT or the GRE is mandatory for both the Intensive and Professional MHA programs and cannot be waived. GMAT An overall score of at least the 50th percentile is required with a minimum of the 45th percentile in verbal and quantitative. Last year’s average score was 611 and the range 550-780. GRE (General Test) A minimum overall score of 310 with at least the 45th percentile in verbal and 40th in quantitative. N.B. GRE Subject Tests will not be accepted. English proficiency is mandatory All Telfer MHA candidates whose first language is neither English nor French must submit to the Telfer Graduate Office one of the following to demonstrate their proficiency in English: Proof of completion within the last five years, of a previous degree program in an English language university. Proof of recent prolonged residence and exercise of a profession in an English speaking country (normally at least four years over the last six years) A score of at least 100 (Internet-based) or 250 (computer-based) on the Test of English as a Foreign Language (TOEFL) A score of at least 7 in at least three of the four Academic International English Language Testing System (IELTS) tests (Reading, Listening, Writing, Speaking) and at least 6 in the fourth. The General Training IELTS test is not accepted. A score of at least 14 on the CANTEST , administered by the University of Ottawa, with no individual test score below 4.0, along with a score of 4.5 on the oral component of the test. A score of at least 68 on the Pearson Test of English (Academic) (PTE Academic) With respect to test scores, they cannot be more than two years old as of September 1 of the year of potential entry into the Telfer MHA.\ [-]

PhD

PhD in Management – Health Systems

Campus Full time September 2017 Canada Ottawa

Multidisciplinary, holistic and forward-looking, the Telfer PhD in Management program is unique, challenging and carries high expectations for students. Students who chose to specialize in Health Systems will explore ways to improve efficiencies, effectiveness and accountability to improve quality services to patients. Research encompasses management perspectives including governance, resourcing, financial systems, performance, organizational behaviour, health informatics, decision support, clinical decision-making, expert systems, and systems analysis and development. [+]

The Telfer PhD in Management is designed the shape visionary, influential thinkers who have a positive impact on the lives of people, organizations and communities through their research. Our students work on their research in collaboration with internationally renowned professors. We share with our students the expertise of our researchers, their extensive networks, and their partnerships with organizations in local, national, and international business communities. Our mission is to consistently maintain high-quality research networks – and to put our students at the centre of everything. The Telfer PhD offers students the opportunity to specialize in one of five fields: Accounting and Control Entrepreneurship Finance Health Systems Organizational Behaviour & Human Resources Health Systems research is about improving a health system’s efficiencies, effectiveness and accountability in order to provide quality services to patients. Research encompasses management perspectives including governance, resourcing, financial systems, performance, organizational behaviour, health informatics, decision support, clinical decision-making, expert systems, and systems analysis and development. A key aspect of health systems research is its interdisciplinary nature – it draws upon research methods and approaches from several fields. Its central objective is to train the next generation of researchers in applying innovative methodologies of scientific discovery to better understand health systems and support decision-making for the cost-effective delivery of health services. The Telfer core faculty researchers involved reflect the multidisciplinary character of the study issues, integrating expertise in health services, health administration, health economics, social science, management, operations research, computer science, and medicine. Health Systems as a specialty The PhD in Management offers students the opportunity to focus on one of five specialties: Accounting and Control, Entrepreneurship, Finance, Health Systems and Organizational Behaviour & Human Resources. Health Systems research is about improving a health system’s efficiencies, effectiveness and accountability in order to provide quality services to patients. Research encompasses management perspectives including governance, resourcing, financial systems, performance, organizational behaviour, health informatics, decision support, clinical decision-making, expert systems, and systems analysis and development. A key aspect of health systems research is its interdisciplinary nature – it draws upon research methods and approaches from several fields. Its central objective is to train the next generation of researchers in applying innovative methodologies of scientific discovery to better understand health systems and support decision-making for the cost-effective delivery of health services. The Telfer core faculty researchers involved reflect the multidisciplinary character of the study issues, integrating expertise in health services, health administration, health economics, social science, management, operations research, computer science, and medicine. Program Highlights At the Telfer School of Management at the University of Ottawa, we are committed to providing our students with all the tools to succeed. Our students work on their research in collaboration with internationally renowned professors. We share with our students the expertise of our researchers, their extensive networks, and their partnerships with organizations in local, national, and international business communities. Our mission is to consistently maintain high-quality research networks – and to put our students at the centre of everything. The Doctoral Leadership Development Program offers seminars, special workshops and activities focused on personal and professional development. These activities assist in the holistic development of doctoral candidates. Additional workshops are also made available through the Altitude Program. In addition to workshops, the Telfer School of Management is lucky to host several research talks every year. We currently host the Management Research Seminar Series, and the Health Systems Research Seminar Series. All doctoral students are invited to make at least one thesis-related presentation to the Telfer School of Management Research Seminar Series. Multidisciplinary research is also an inherent part of the PhD in Management. All students, regardless of specialization, examine the multidisciplinary nature of management decision-making. Telfer students push beyond the traditional knowledge boundaries and incorporate knowledge from other disciplines embracing emerging and sometimes conflicting paradigms including sustainability, responsible management and the need to balance environmental, economic and social outcomes. Finally, a teaching practicum is offered and encouraged regardless of the student’s intended career. The ability to teach is an important skill for both academic and non-academic careers. Students are also encouraged to enroll in the University of Ottawa’s Certificate in University Teaching. Admission Requirements To be considered for admission in the PhD in Management in the field of Accounting and Control, students must Hold a master’s degree with thesis in Health Systems, Nursing, Health Informatics, or Health Sciences. Depending on the area of inquiry, students with a degree in Information Systems, Electronic Business Technology, or Operations Research may also be admissible; Have and admission average of at least 8.0/10 (A-) calculated in accordance with the University of Ottawa regulations; Submit their results in the Graduate Management Admission Test (GMAT) or the Graduate Record Examination (GRE) Show English proficiency; The deadline to apply is January 15. Please visit our website for more information regarding the application process. Funding Our students have access to a wide range of awards, scholarships and other means of financial support such as: Admission scholarships, excellence scholarships and travel grants; Grants and research contracts that enable our professors to hire research assistants; Teaching and research assistantships sponsored by the Telfer School of Management; Excellence scholarships provided by organizations such as Natural Sciences and Engineering Research Council, Social Sciences and Humanities Research Council, and Canadian Institutes of Health Research. For more information about scholarships and financial support, please visit the University of Ottawa’s Faculty of Graduate and Postdoctoral Studies website. [-]

Contact
Location address
55 Laurier Avenue East
Ottawa, Ontario, K1N 6N5 CA